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30 FAQs
What is a change of tenancy?
What is L&Q's damp and mould policy?
Am I allowed to own a pet?
What will L&Q do if I’m the victim/witness of antisocial behaviour?
Do you accept AMEX cards?
A noise nuisance – is it antisocial behaviour?
I have no heating / hot water
How do I get a copy of my tenancy agreement?
I've seen a new development and would be interested in buying a new build property. What should I do?
How do I end the tenancy on behalf of someone who has passed away?
What pets can I keep?
How do I apply for a parking bay?
How do I pay for my heat consumption?
Where else can I get support for antisocial behaviour?
Litter and rubbish – is it antisocial behaviour?
Do you offer home contents insurance?
Where can I find out more about the rules and regulations relating to the procurement of goods, services and works?
Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
Garden nuisance – is it antisocial behaviour?
How do I report a ground maintenance issue?
How do I complain about a neighbour's pet?
How often should I have my boiler serviced?
How do I apply for a disabled parking bay?
How do I report a caretaking service issue?
How do I report an issue with a tree in a communal area?
How do I send L&Q a regulatory notice or legal document online?
How much will renting a garage cost?
What if I'm struggling to pay for my heating and hot water?
What is the dog registration form?
Can I change my heat supplier?
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