Help and Advice for Non-residents

30 FAQs

• How do I become a supplier to L&Q?
• Where can I find L&Q’s tendering opportunities?
• How do I rent a garage?
• How much will renting a garage cost?
• Litter and rubbish – is it antisocial behaviour?
• A noise nuisance – is it antisocial behaviour?
• What will L&Q do if I’m the victim/witness of antisocial behaviour?
• I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
• How do I report an issue with a tree in a communal area?
• A home with too many animals – is it antisocial behaviour?
• I've seen a new development and would be interested in buying a new build property. What should I do?
• Why has our inspection not been done sooner?
• I have an enquiry about your procurement process. Where can I find out more information?
• How do I pay the rent on my garage?
• Can I keep more than one dog or cat?
• What does L&Q expect of their suppliers?
• Do my Building Safety Programme inspections require renewal?
• Dangerous dogs and other animals – useful information
• If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
• The Noise App – useful information
• Where else can I get support for antisocial behaviour?
• Why can't you give us a date for any remedial works to be done now?
• Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
• Can I rent a garage if I'm not an L&Q resident?
• What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
• Where can I find out more about the rules and regulations relating to the procurement of goods, services and works?
• What is the difference between a Building Safety Programme inspection and an EWS1 form?
• What pets can I keep?
• Will you be starting remedial works before the inspections programme completes?
• Do you accept AMEX cards?