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30 FAQs
How many years do I have left on my lease?
What is covered under L&Q's buildings insurance policy?
Will L&Q buy back my home?
If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
What happens at the end of the defects liability period?
Can I reverse staircase (sell a share back to L&Q)?
Can I buy the freehold to my property?
Can I make a claim under L&Q’s buildings insurance policy?
Can I take in a lodger?
I've sold my property, how does the lease get updated for the new owner?
What is a new build defect?
Where can I get a copy of my lease?
Do I have a pre-emption clause in my lease?
What types of home improvements are likely to be refused permission?
My neighbour is having works done and has given me a party wall notice/agreement. What should I do?
Is there a 10 year new build guarantee?
How long is the new builds defects liability period?
How do I change something in my lease?
What is the sinking fund on my service charges for?
My neighbour has damaged my property. Who is responsible for the repair?
How do I repay my equity loan?
How do I notify L&Q about the death of a homeowner?
Do I have to pay an excess on a buildings insurance claim?
I have an equity loan, can I pay back part of the loan or do I have to pay it back in full?
How do I find out who my freeholder/landlord is?
What is the mortgage protection clause (MPC)?
How do I buy an L&Q shared ownership property?
I'm already a shared owner and I need a bigger property, can I buy a new shared ownership home with you?
Can I note my interest on the buildings insurance policy?
What is the excess under the buildings insurance policy?
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